metzgerbrand.com return & exchange policy

You may return your merchandise for credit to your credit card or you may exchange for another item. Please be certain to complete the return form on the bottom of your invoice or the one you can download here. Repack the item(s) in the box your order was shipped in and return the package to Metzger Brand.

Shipping & Handling

We DO NOT accept C.O.D.'s on return items. Customers are responsible for return shipping charges. For your protection, we suggest you return your merchandise via UPS or insured Parcel Post. Thank you for your support...Metzger Brand

Call: 800-615-3145
e-mail our Returns Department

Clothing

• All items must be unused and include the original packaging
• Clothing must be clean and unwashed with all tags attached - no pet hair, no human hair, no smoke smell
• If you plan to return your clothing please keep it clean
• Once clothing has been worn and/or washed it cannot be returned or exchanged

Defective Merchandise

MetzgerBrand.com does not guarantee the exchange or credit for a defective item. If you believe your product is defective please send it back along with the return form explaining the defect. MetzgerBrand.com will reimburse shipping charges only on items declared defective (up to $9.00)